All sales are final, except in cases of truly defective or nonconforming products. We will offer an exchange or in-store credit in this case.

Exchanges can only be processed within 30 days of purchase, and must have a receipt on-hand. Opened or used items cannot be exchanged.

In cases of missing or damaged components in new games or sealed trading card game products, please reach out to the publisher or manufacturer first: most are willing to ship replacement components free of charge.